Refunds Policy

Lana Full Access is a digital product that is delivered to you instantly and in full the moment your payment completes. Because you receive everything you paid for straight away, and it cannot be returned, all sales are final and we do not offer refunds on the one-time unlock.

You do not have to pay to find out whether Lana is useful. The free score gives you your full profile review, section by section, with the specific issues holding each part back, before you spend anything. We built it this way on purpose, so you know exactly what you are buying before you buy it. Please use the free score to decide.

This policy is about refunds, not about mistakes. If something has genuinely gone wrong with a charge, we will always put it right. Contact us if:

• you were charged more than once for the same purchase;
• you were charged but your account was not unlocked;
• you were charged an amount other than the price shown.

Email hello@chethirani.com with the details and we will investigate and correct any genuine billing error promptly.

Questions about a payment: hello@chethirani.com.