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Privacy Policy

Last updated: 1 September 2026

This policy explains what personal data Lana collects, how we use it, and your rights. Lana ("we", "us") is operated by NYOC, based in London, United Kingdom, and is the data controller for the information described here.

What we collect

Account details. The email address you sign up with, and your login credentials.

The profile text you provide. The headline, About, experience, skills, and any other text you paste in for scoring and rewriting.

Payment information. When you buy Full Access, payment is handled by Stripe. We receive confirmation of your purchase and limited billing details. We never see or store your full card number.

Basic technical and usage data. Standard information such as device and browser type, and how you use the app, so we can keep it running and improve it.

How we use your data

  • To provide the service: to create your account, score your profile, and generate rewrites and banners.
  • To take payment and unlock your access.
  • To provide support and respond to you.
  • To keep Lana secure, working, and improving.

AI processing

To score and rewrite your profile, the text you paste is sent to a third-party AI provider that processes it to generate the results, then returns them to you. Because of this, please do not paste sensitive personal information (for example health, financial, or identity details) into Lana. Only include the professional text you want reviewed.

Legal bases

We process your data to perform our contract with you (providing the tool you signed up for), on the basis of our legitimate interests (running, securing, and improving Lana), and, where required, with your consent. You can withdraw consent at any time.

Who we share it with

We do not sell your data. We share it only with the service providers that make Lana work, acting on our instructions:

  • Stripe, to process payments.
  • Our AI provider, to generate scores and rewrites.
  • Our hosting and infrastructure providers, to run the app.

International transfers

Some of these providers may process data outside the United Kingdom. Where they do, we rely on appropriate safeguards recognised under UK data protection law to keep your data protected.

How long we keep it

We keep your account and profile data for as long as your account is active, and for a reasonable period afterwards to meet legal, accounting, and security obligations. You can ask us to delete your account and associated data at any time.

Your rights

Under UK data protection law you have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise any of these, contact us at hello@chethirani.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your data.

Cookies

Lana uses only the cookies needed to sign you in and keep the app working.

Contact

Questions about your data or this policy: hello@chethirani.com.